Customer service

Dear Editor:I was so saddened to hear that one of our guests had a less than fantastic experience at our Marie Callender's. (Letters to the Editor, 4/21/11) This unit has been serving Downey for more than 50 years. We are so proud of our made-from-scratch pies, dressings and entrees. Those of you in the community that know me know that I am generous, caring and that service is my No. 1 priority. We do make mistakes and we are always happy to correct a situation so that you, our guest, is taken care of. My team and I are always here for you, now and in the future. -- David H. Portello, General Manager, Marie Callender's

********** Published: April 28, 2011 - Volume 10 - Issue 2