LONG BEACH - A new training program designed for front-line managers and others interested in marine terminal operations is being offered through the Center for International Trade and Transportation at Cal State Long Beach.Called the Marine Terminal Operations Professional (MTOP), the program will focus on preparing its students with a wide range of essential skills. The program is being run by the Cal State Long Beach's College of Continuing and Professional Education. "Marine terminals operate at every port in the world. Few experienced people apply for the jobs," said Carolyn Martin, assistant vice president for Customer Service and Public Relations at International Transportation Services in the Port of Long Beach and course instructor. "A program such as the MTOP will address a huge need for professional training in a highly competitive work environment." The program will be taught partly by industry experts and by professionals who specialize in interpersonal skills. The course is targeted at working adults with interest in the industry, either as an entry-level manager or as a consultant or contractor with business at the ports. New front-line managers currently learn on the job, according to Angeli Logan, director of Trade and Transportation Programs at CCPE. "Our MTOP students have to learn and be familiar with a variety of skills, from managing the gate and yard, to vessel operations, maintenance and repair, and customer service," said Logan. "They must also know and understand labor contracts, labor relations and conflict resolutions, just to name a few items taught." The curriculum will also address the role of government agencies that impact the jobs on the dock, including Customs and Border Protection, Immigration and the Coast Guard. Learning will extend beyond the classroom and students will go on field trips to various types of terminals. To learn more about the program, visit its website at www.ccpe.csulb.edu/citt/mtop or contact Logan at (562) 985-2872 or firstname.lastname@example.org.
********** Published: March 12, 2010 - Volume 8 - Issue 47